ALL returns must be approved to receive full refund or return on any Flouirshed.Co Products, with complete packaging, order Number, and reason for request. For returns Via Mail, The product must be carefully packaged. You are responsible any damage incurred on the return shipment. Please Email us at firstname.lastname@example.org For a return approval. Once your return has been received, a refund will be issued within 30 days and an E mail confirmation will be sent. Failure to contact Flourished.Co with all of the following information before mailing back ANY product may result in significant delays in obtaining a refund. Flourished.Co reserves the right, at is sole discretion, to reject any return or request for refund. Shipping and handling charges are NONREFUNABLE.